1. Acceptance of Terms
By accessing and using the services provided by 9Flares Technology OÜ (Registration Number: 16569546), you accept and agree to be bound by these Terms and Conditions.
2. Description of Service
9Flares Technology OÜ provides computing infrastructure, data hosting, and related technology services to businesses across CIS countries (excluding Russia).
3. Service Availability
We strive to provide 99.9% uptime for our services. However, we do not guarantee uninterrupted access and may perform maintenance that temporarily affects service availability.
4. User Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Ensuring your use complies with applicable laws
- Backing up your data regularly
- Paying all fees in a timely manner
5. Prohibited Uses
You may not use our services for:
- Illegal activities or content
- Distributing malware or harmful code
- Unauthorized access to other systems
- Spamming or unsolicited communications
- Activities that violate others' rights
6. Payment Terms
Services are billed according to the selected plan. Payment is due in advance. Failure to pay may result in service suspension or termination.
7. Data Backup and Recovery
While we implement backup procedures, you are responsible for maintaining your own data backups. We are not liable for data loss.
8. Limitation of Liability
Our liability is limited to the fees paid for the services in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages.
9. Service Level Agreement
We provide service level commitments as specified in your service agreement. Remedies for service level failures are limited to service credits.
10. Termination
Either party may terminate services with 30 days written notice. We may terminate immediately for breach of terms or non-payment.
11. Intellectual Property
Our services and technology remain our intellectual property. You retain rights to your data and content.
12. Privacy
Our privacy practices are described in our Privacy Policy, which is incorporated into these terms by reference.
13. Governing Law
These terms are governed by Estonian law. Disputes will be resolved in Estonian courts.
14. Changes to Terms
We may modify these terms with 30 days notice. Continued use constitutes acceptance of modified terms.
15. Contact Information
For questions about these terms, contact us:
- 9Flares Technology OÜ
- Registration Number: 16569546
- Email: [email protected]
- Phone: +372 580 64662
- Address: Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 5, 10117